Hello there, thank you for taking the time to leave Phase Eight a review.
I am truly sorry to hear your order was packed incorrectly and was delivered and due to the packaging the item was creased.
I can assure you that is not our usual level of service at all. If you still need our assistance, please do get in touch and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes.
Phase Eight customer care.
