“Please see my previous explanation. It was unwearable. Was not packaged with any common sense…..thus….both jacket and trousers arrived profoundly creased. Not resolved by steaming. Therefore, unable to wear it and will sort it out when I have time.”
Hello,
I am sorry that you are not happy with the duties paid on your order. We have resolved this now and updated our International delivery policy. Please do take a look as it is now more transparent.
I do hope that you will give us a second chance and shop with us again as we value your custom.
Thank you for taking the time out of your day to provide us with your feedback and for bringing this to our attention, as we value your feed-back.
Best wishes.
Kay @ Phase Eight Customer Care
