We’re glad to hear the purchasing process was smooth but are sorry you faced issues with receiving your products. This isn’t the experience we aim to provide, and we appreciate your feedback. We’re working to improve our delivery process for a better experience in the future.
“I love theses jeans. The quality is very good. I’m 5ft 10” and the length is perfect. I bought the last pair of these jeans @ John Lewis in the sale, so I decided to go on line to phase eight to order another pair, when I got these ones the size 12 was a tighter fit and the lining in the pockets keep creeping up exposing the white material. I’m ok with that because I wear long jumpers so you won’t see it.”
“I have XL legs and it’s difficult to find trousers long enough. I was pleased to find that these jeans were long enough but they were too big on the waist and miles too baggy around the hips and legs. So I returned them. I didn’t buy smaller size due to the style.”