“This dress is beautiful and makes you feel a million dollars. Very good fit and length was perfect, which at 178cm is not always the case. Really love it and looking forward to it's first outing.”
Hi there,
Thank you for getting in touch.
I am so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
It's wonderful to hear that you received such attentive and helpful assistance at the Skipton store! Going the extra mile to try and source the dress you wanted shows a high level of customer care. I'm glad the assistant was able to find a solution by ordering the last one in your size to be delivered to your home. Happy shopping!
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that the garment was not suitable for you. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
