“Bought as I am mother of the groom. Gorgeous dress, beautifully made, fits like a dream. I’m 5’6”, bought size 12. The A line wrap style highlights my bust and covers my menopause belly. Perfect”
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
If you have any other queries please don't hesitate to contact us
Kind Regards,
Phase Eight Customer Care
Hello Catherine, thank you ever so much for taking time out and leaving some valuable feedback for us. Thanks for a 1 star service rating. I am sorry if the international duty fee's were not clear, unfortunately we can not advise how much these will be prior to ordering as they are nothing to do with us direct and are completely out of our control. We do advise that international orders may be liable for for Custom Duty and Local Taxes. These fees are the responsibility of the purchaser and can be viewed via https://www.phase-eight.com/here-to-help/delivery.html
I will most defiantly pass on your feedback about this being clearer for our customers and I am sorry for any inconvenience caused. I do hope to welcome you back as a customer again soon.
“Disappointed with the quality of the dress. Hook and eye at top of zip will not connect as sown in incorrect place. Fabric not trimmed properly. Expected better. Main colour of dress in photos appeared to be blue but dress is green.”
Hi There,
Thank you so much for your feedback. I'm glad to hear that you had a positive experience with lovely quality clothing, quick delivery, and well-made items at a great sale price. Easy website navigation is also a plus. Your feedback about packing is noted, and it's true that attention to packing can help ensure that items arrive in the best condition. Have a lovely rest of your day.
Kind regards,
