“De aankoop zou uitstekend geweest zijn als ik de goede maat had ontvangen. Besteld maat 20, geleverd gekregen, maat 18. Nu moet ik verplicht afvallen, want terugsturen vind ik wel een dingetje. Moet ik wellicht weer BTW en invoerrechten betalen.”
Hi there,
Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our delivery service.
We hope you have a lovely rest of your day.
Kind regards,
“Lovely jumpsuit, long enough in the body and leg for my 5’9” height. The sizing seems a bit smaller than a normal Phase Eight size 16, but I have bought it for a wedding in the summer so hope to lose a few pounds by then. The material is great quality and the citrus colour will look fab with a summer tan.”
Thank you for getting in touch with us.
We are so sorry to hear that you received your in less then perfect condition.
This is not the level of service we like to offer and I am extremely sorry for this.
We are so sorry to hear that you was not offered a refund for the delivery charge, please do get in touch with us and we will be happy to look into this for you.
We hope you have a lovely afternoon.
Kind Regards,
