“Dress is beautiful, but the person I spoke with and ordered with him the dress, made a mistake with the size( to USA size), and the size is to big. I need a size down,”
Hello Eniat,
Thank you for taking the time to leave us your feedback and we are sorry to hear that you are disappointed with the service that you have received, we apologise for letting you down on this occasion. Your review was forwarded onto the appropriate department to investigate to make sure this does not happen again in the future. We hope your issue was resolved and if you need any further help, please don't hesitate to contact us.
Thank you for shopping at Phase Eight.
Kind regards,
Phase Eight Customer Care
