Hi, we're thrilled to hear about your positive experiences at both the Chester and Cheshire Oaks stores. It's wonderful that the staff members were kind, helpful, and went the extra mile for you. Thank you for choosing Phase Eight, and we appreciate your kind words about our team. Best regards
“Lovely dress but it is quite delicate and as it doesn't have zip and is a pull on dress there is added danger of snagging the top fabric which is delicate. But lovely and comfortable to wear and very stylish”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a good online shopping experience.
We look forward to you shopping with us again.
Kind regards
Hello, thanks so much for the feedback. I can see we have been in touch to resolve this however, I am so sorry again for any inconvenience caused and we hope you can enjoy shopping with us again soon.