“Item arrived with quite a few black marks on the dress. The fit is not well proportionated. It is quite large around the chest but the waist is very small.”
“Lovely colour and great that the lace bodice is detachable which gives 2 different looks. Unfortunately the dress was too small but was able to order a bigger size.”
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
Hello Jacqueline,
We are very sorry to hear that you received the incorrect size of the garment. This is not what we would expect, and I assure you this is not common. This is not up to our usual level of service at all, and I will pass this on to our warehouse manager to look into to ensure that this does not happen again.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your review. We are so pleased to hear you are happy with the website, the products and the delivery. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hello Angela,
Thank you for taking the time to leave us feedback, and I am very sorry to hear that you are disappointed with our returns service. I will be passing this on to the relative team to investigate to look into for the future.Kind regards
Phase Eight Customer Care.
