Thank you for your feedback,
I can only apologise for this the warehouse have been made aware of this issue, Our stores can press any items that arrive creased or we will cover to have this done at a dry cleaners up to £20 if a receipt is produced.
Hi there,
Thank you for your review. We are so pleased to hear you are happy with the quality of the dress. I am so sorry that you had to return it due to being too long. I hope the returns process went smoothly for you and please contact us if you need any assistance with this.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
