“Cant review as ordered twice and got wrong item twice. Pucture shows what I ordered but I received a V neck dress. I did send live message and was advised would get correct item if reordered”
Hello there,
I am truly sorry to hear that we have let you down on your order this time because you have received the incorrect item twice. I can only imagine how disappointing this must have been.
I can assure you that is not our usual level of service at all. If you still need our assistance, please do get in touch and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great shopping experience.
We look forward to you shopping with us again.
Kind regards
