Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
Thank you for your feedback,
I can only apologise that your item arrived with the tag still attached, this could be removed at any one of our stores but I am so sorry you had to return the item to have this removed.
The system error that caused your items to be labelled as cancelled and still delivered has now been resolved and we apologise for any inconvenience caused.