“I purchased this jumpsuit as it fits really welll ,in all areas but the length, im 5,3 and it needs turning up or altering by 3 inches at least with heels but i think its loveley for lots of occasions throughout the year due to colour and finess of sequins .”
“Advertised with pockets and came with pockets. A friend bought earlier on in the year and hers had pockets. I send back and reordered about 7 before I have up.”
Hello,
I am sorry to hear that we have let you down on your order this time. It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I can see that we have been in touch and assisted you with your order.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom. If you still need our assistance our customer care team will be happy to assist you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
“This is a beautiful, quality jumpsuit. Very comfortable to wear and very flattering. Unfortunately it wasn’t quite the right colour that I was looking for and had to reluctantly return it. Returns process was quick and easy.”
“Wanted this for mother of the bride outfit but far too ‘blingy’ and loud and in your face disco style! Also faulty as sequins missing from belt in places. Shorter than expected in torso so would not be suitable for a taller person!”
Hi there,
Thank you for your review.
I am very sorry for your negative experience with us.
I have sent you an email regarding this.
If there is anything else we can assist you with or if you have any further queries, please do not hesitate to contact us.
Kindest regards,
Phase Eight Customer Care
