“I ordered it online, arrived looking like it is used and as soon as I tried it on the zipper was damaged and I had to rip it to take it off!! As as it was holidays the shop at John Lewis was so busy so I went back home without returning it :-(”
Hello,
Thank you for letting us know exactly what you didn’t like about your Phase Eight shopping experience, I am sorry to hear that you are not happy with our International delivery policy.
Thank you for taking the time out of your day to provide us with your feedback and for bringing this to our attention, as we value your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
Hi there,
Thank you for letting us know you're happy with your online ordering experience. It's great to know we're providing an excellent service to you.
Kind regards
