Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you are happy with your new outfit! I hope you have since received your refund for the returned items, if not please reach out to us directly through our Website and we will be happy to assist.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
“This was a beautiful trouser suit in terms of design, material, colour and quality but unfortunately the legs were just too long for me (I'm 5' 3). I did check the size and the height of the model wearing the trouser suit in the pictures and it seems it is just hit and miss given that I kept a casual trouser suit where the model is the same height and wearing the same size as this model for this particular trouser suit and the length of the legs for the casual suit fitted me. I have to pick an option for 'How well does this item fit' to be able to submit this review but consider the options n/a to the issue of why I returned it- so ignore this given it doesn't apply to the fact the suit was just too long in the leg for me. The shoulder, chest, waist area fitted me very well and I am usually a 10-12 depending on the particular shop sizing.”
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our delivery service, packaging, our products and our returns process. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care