“The sizing is wrong to the European equivalent had to return and pay 100 Swiss francs out of my pocket to customs and postage that phase eight is refusing to return even though the mistake is on their end”
Thank you for your feed back, I have looked at this ad I apologise that the incorrect size was sent, I am glad we managed to assist with the return and refund the order for you
It's great to hear that you were able to find items for your wedding outfit and that they arrived promptly. Having difficulty choosing between two great options can be a good problem to have! I'm glad to hear that the returns process was simple for the item you didn't end up keeping. It's also good to know that you love the item you chose, even though the zip can be a bit tricky. Happy styling!
Hi There,
Thank you so much for your feedback. We are happy to hear that you are pleased with our services. Have a lovely rest of your day.
Kind regards,