“I really liked the dress in every way other than the loose flaps of material front and back. Obviously fashion details?
The dress is rather heavy and lined too.
Perfect for an autumn outdoor event.”
Hi there,
Thank you for your feedback. We are sorry for any delay in receiving your refund, our returns period can take up to 14 working days to process so we apologise if this period has been exceeded. We have sent you an email regarding this.
Kind regards,
“The dress is great- it's very long and will need to take it up (am 5'1) but is a lovely sophisticated pattern. The ruffles on the chest are large, may not be to everyone's taste”
Hi there,
Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day.
Kind regards,
Phase Eight Customer Care
