“I am so pleased with this dress! It is comfortable and easy to wear. Love the design and the fabric - it is quite warm. I said the fit was slightly large, but this is probably due to the shirt-like pleat on the back.
Even better that when it arrived, it was hardly creased!”
Hi, we're thrilled to hear about your excellent online shopping experience with Phase Eight. We're glad the ordering process was easy, and you found the garment's quality to be excellent and as expected from the images. Thank you for your positive feedback, and we appreciate your support. Best regards
Hello, Thank you for your review and for sharing your feedback on the quality clothing you purchased. We're glad to hear that you find our clothing to be of high quality and that the style is to your liking. We also appreciate your positive comment about the fast delivery.
We apologize for the small oil stain on one of the dresses. While we strive to provide products in pristine condition, occasional imperfections may occur. We're glad to hear that you were able to successfully wash out the stain without the need for a return.
Regarding the pricing difference between the UK site and the Australian market, we understand your disappointment. Please note that pricing can vary based on a variety of factors, including local market conditions, taxes, and shipping costs. We continually evaluate our pricing strategies to ensure fairness and transparency across different regions. We appreciate your feedback and will take it into consideration as we review our pricing policies.
If there's anything else we can assist you with or if you have any further feedback or questions, please don't hesitate to reach out to our customer service team. We're here to help and ensure your satisfaction.
Kind Regards
