Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with our service provided and we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hi, we're thrilled to hear you love Phase Eight clothes and had a positive experience with our customer service. It's great to know the shop staff at Eastbourne were helpful, and you found a well-made dress for your son's wedding. Thank you for choosing Phase Eight. Best regards.
Hi there,
Thank you for taking your time to leave a review. We're so glad your order arrived promptly. We look forward to you shopping with us again.
Kind Regards
“Whilst the pattern was really pretty, and dress fully lined, the weight of the material made the dress very noticeably 'dip' at the front. Such a shame as it would have been just right for my wedding outfit”
It sounds like you put in a lot of effort to find the perfect outfit for the special occasion! While it's unfortunate that none of the outfits were quite right in terms of fit, it's great to hear that you found the dresses and jackets to be well-made. Additionally, it's good to know that the online shopping experience and returns process were smooth for you. I'm here to help!
Hello,
I am sorry to hear that we have let you down on our service to you on your order this time as you were not happy with our 14 working day refund policy.
If you need further assistance, please do contact our customer care team who will be happy to help you.
I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
