“I loved the Style. The Colour was amazing…. I’d like to let you know that the Size 8 dress is very tight, it’s more a size 6. The Size 10 dress also is more a size 12.
I’m sad that I had to send back such lovely dress's. My purchase was for my Daughters Wedding
The price was a good buy”
“Quality was excellent but both were very, very small on the waist. Ordered 2 sizes for fit, neither of them worked for me. Would suit long shapely body with small waist.”
Hello, Thanks ever so much for taking some time out to leave us some important service feedback on your recent order.
I am sorry on this occasion the garment was not suitable, your feedback regarding the refund service has been noted and we will look into this. Feedback is very important as it helps us to constantly improve and listen to our customers so we really appreciate you making use of Feefo.
We do hope next time you shop with us we can show you our usual high level of 5 star Customer Care!
Best wishes, Victoria @ Phase Eight Customer Care.
Hi, thank you for your feedback. It's good to know that the ordering process was easy, but it sounds like you may have been disappointed with another aspect. If you'd like to share more details, I'd be happy to assist further.
Best Regards
