Hi there,
Thank you for your feedback.
We are very sorry to hear that you received the wrong item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us.
Kind regards.
“Excellent service with prompt delivery. Classic and unique fashion to suit all ages. Heartily recommend if you appreciate good clothes reasonably priced.”
“I would love to give this dress 5 stars it's a lovely colure great quality and exactly the style I would have liked to wear to my daughters wedding . Unfortunately the size was all wrong for me the size 12 was a good fit on the hips but way to big in the bust and the size 10 was tight on the hips and still to big in the bust . So disappointed.”
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Phase Eight Customer Care
