“It was absolutely huge!
I am 5ft 6 and it literally hung over the floor. Not very flattering either,
Would be impossible to get altered.
Returned.
Quality was good.”
“Lovely dress, good quality material, fits slightly big but not huge. Had to return due to length sadly.
The front (hi), was just above my ankle and the back (low), trailed on the floor.
I’m 5’5””
Hello, thanks for the feedback.
I am so pleased that you love your order, we hope you can enjoy shopping with us again soon.
Best wishes, Phase Eight Customer Care.
Hello there, thank you for taking the time to leave Phase Eight a review.
I am so sorry to her that you have not received your refund, I can imagine this must be upsetting for you. Here at Phase Eight , we kindly ask our customers to allow the full 14 working days for the return to be received, processed and then for the funds to show into your account. If by the 14th working day you have not received the funds please do contact our customer care team.
Thank you for bringing this to my attention and I hope we welcome you back soon and can improve your customer experience.
- Phase Eight customer care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
