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Adeline Double Layer Lace Dress Reviews

4.1 Rating 15 Reviews
“Disappointing with the colour”
Helpful Report
Posted 3 years ago
Hello Christine, Thank you for taking the time to leave us feedback, and I am very sorry to hear that you are disappointed with the sizing of your new dress. I have passed this on to our technical team to review for the future, as we want our sizing to be as accurate as possible. I hope you were able to receive a swift refund and have found an alternative item. Kind regards, Phase Eight Customer Care
Posted 3 years ago
“It’s a gorgeous dress great for that special occasion”
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Posted 3 years ago
Hello there, thank you for your generous 5 star rating on the service you received from your recent purchase with us. We're grateful for your comments about service and the selection of garments. Kind regards,
Posted 3 years ago
“Nice dress and lace top the colour did nothing for me ...I'm fair and have light grey hair”
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Posted 3 years ago
Hi there, Thank you for your review. We are so pleased to hear you are happy with our delivery and our returns service to you. Thank you so much for being our customer! Kind regards, Phase Eight Customer Care
Posted 3 years ago
“The quality was good but wrong size was delivered to me”
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Posted 3 years ago
Hello, thanks so much for the feedback. I am so sorry that you received the wrong size. Please send us proof of postage and we will get this done for you. So sorry for any inconvenience caused.
Posted 3 years ago
“Wrong length sent twice ironically a more expensive one”
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Posted 3 years ago
Thank you for your feed back, I can see this item was refunded on the 18th January, please contact us if you have not received the refund for this back to your bank.
Posted 3 years ago
“Lovely shaped skirt and pretty lace”
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Posted 3 years ago
“Dress fitted perfectly & very comfortable to wear.”
Helpful Report
Posted 3 years ago
Hello, Thank you for taking the time to leave us your feedback, we are extremely pleased to hear you are happy with your outfit and our service. We are sorry to hear your order was left in the rain, we have sent this to our management team to be flagged internally. We hope you enjoyed wearing the outfit to your daughter's wedding and we shall pass your compliment onto our department! Thank you very much for choosing Phase Eight! Kind regards, Phase Eight Customer Care
Posted 3 years ago