Hi there,
Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service. We look forward to you shopping with us again soon.
Kind regards, Phase eight customer care team
“The skirt had stitching down the muffle that was really noticeable and the top had 3 snapped button holes. I expected much more for a dress costing nearly £200 I also expected better packaging, it came in a plastic bag, most orders of quality dresses come in a box to stop creasing”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this on to our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Hi,
Thank you for taking your time to leave a review. We are so pleased you had an excellent customer service experience.
We look forward to you shopping with us again.
Kind regards
