Hi! Your feedback is appreciated. It's great to hear that your shopping experience with Phase Eight was easy and smooth. While the size didn't work out, it's good to know that the return service was excellent. Your understanding and positive attitude are wonderful!
Best Regards
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you have not received the next day service you paid for, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
I have now refunded your postage charge and this will process within 3-5 working days back to your original method of payment.
If there is anything else we can assist you with or if you have any further queries, please do not hesitate to contact us.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for your generous feedback.
I am so glad you are happy with our service.
We hope to see you shopping with us again soon!
If you have any other queries, please don't hesitate to contact us.
Kind Regards,
