Hello, Thank you ever so much for taking the time to leave us some important feedback. I do apologise for any confusion regarding the sizing of our items. I have sent you an email with further information.
Kindest regards,
Hello,
I am sorry to hear that we have let you down on our service to you on your order this time as you are not happy with our refunds timeframe. We do advise 14 working days excluding weekends and Bank holidays.
If you do need further assistance, please do contact our customer care team who will be happy to help you.
I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a good online shopping experience.
We look forward to you shopping with us again.
Kind regards
Hello, thank you for your feedback.
I am so glad to hear you are happy with your experience with us.
If you require any further assistance, please do not hesitate to contact us again.
Kind regards
