Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
Hello there,
I am truly sorry to hear that we have let you down on your order this time because your order was not labelled correctly. I can ensure you that this issue will be raised with the relevant department to prevent this from happening again.
I can assure you that is not our usual level of service at all. If you still need our assistance, please do get in touch and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you have found our website easy to use and your order arrived quickly. We hope you are enjoying your purchase!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
