It's fantastic to hear that you had such a positive experience with both the dresses and the service! The convenience of ordering in two sizes and being able to return the unwanted items with ease certainly makes for a hassle-free shopping experience. It's great that you were quickly reimbursed as well. Happy styling!
Hi there,
Thank you for taking the time to leave a review.
I'm so sorry about the high shipment costs for your order and that one of your items had a fault.
I have marked your order on our rebound returns as a free return, so you can return the faulty item without cost.
I do hope that this helps and should you require any further assistance at all please do get back in touch.
Kindest regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you've had a great shopping experience with us.
Kind regards,
Phase Eight Customer Care