Hello,
I am sorry to hear that you are not satisfied with our International refund process. . If you need further assistance, please do contact our customer care team who will be happy to help you. I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
“Beautiful dress although the tie belt does not good. A fitted belt, or none, would be better. Too long st the back (not everyone is 5’ 10”) so not that easy to shorten.”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi there,
Thank you for taking the time to leave us such great feedback.
We are glad that you find our website easy to use and that you are satisfied with our customer service.
We are happy to read that the dress is great and that your shopping experience with us has been positive.
We hope to see you again soon.
Kind regards,
Phase Eight
