“Exactly as I wrote for the same dress in blue & it is a lovely bright Emerald Green.
Would not of brought it at full price, but also managed to get this in the sale.
Size 12”
Hi there,
Thank you for taking the time to leave us feedback.
We are glad that you are satisfied with our quick and easy click&collect delivery service.
We hope to see you again.
Kind regards,
Phase Eight Customer Care
Hello there,
I am truly sorry to hear that we have let you down on your order this time because your order arrived faulty, I can assure you this is not what we expect at all.
I will certainly raise this with our team to ensure all items are thoroughly checked before packaging to avoid future disappointment.
If you still need our assistance, please do get in touch and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hello,
Thank you for taking the time to write this lovely review. We are thrilled to hear that you were pleased with the swift delivery and found the process to be trouble-free.
At Phase Eight, we always strive to deliver the best possible service to our customers while also being mindful of our environmental impact. We are glad to hear that you appreciated our efforts to use minimum packaging.
We are also delighted to know that the dresses you ordered fitted well and met your expectations. We hope you will continue to enjoy wearing them. Kind Regards