Hi there, Thank you for your feedback. I’m sorry to hear about the difficulties you experienced with the return process. It’s disappointing to know that you faced misinformation and communication issues and I understand how frustrating this must have been.
We’re committed to improving our processes and your feedback is invaluable in helping us identify areas for enhancement. I’ll ensure your comments are shared with our team to address these concerns.
Kindest regards,
Phase Eight customer care
