Hello there,
I am truly sorry to hear that we have let you down on your order this time because the Rubith Floral Midi Dress was not as expected.
I can assure you that is not our usual level of service at all. If you still need our assistance, please do get in touch and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
“Lovely light material that I felt comfortable in.
I had to go up a size as my top half is bigger than my bottom but as it has a tie belt this did not matter.”
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you've had a great shopping experience with us.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
