Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will be passing this onto the relative people to investigate for the future.
Kind regards,
“The jumpsuit was exactly as shown on the website. It fitted true to size (12) and felt good on. I imagine it will crease easily so be prepared to press.”
Hi
Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service. I hope you are enjoying your new purchase. I am sorry to hear the item arrived creased, we are always looking at ways to improve our service and packaging, I will pass this feedback on to the team. We look forward to you shopping with us again soon.
Kind regards
Hello,
I am so sorry to hear that you received an incorrect item. That is not what we would expect at all. If you do need our assistance, please get in touch with our Customer Care Team who will be happy to help you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
