Hi there,
Thank you for getting in touch.
I am so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
“This dress is amazing, I bought it ages then lost weight for medical reasons so re-bought it - I love it, it can be work to so many different occasions or just when you want to feel a bit glam!”
Hello,
I am sorry to hear that we have let you down on your order this time.
It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
If you still need our assistance with your refund our customer care team will be happy to assist you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hello, thank you for your feedback.
We’re thrilled that you were satisfied with our product.
Your feedback is appreciated, and we hope to be of help again soon!
Kindest Regards
