Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
“really poor quality and I'd have had to replace all of the cheap buttons if I had decide to keep it, not up to phase eight standards of what I;ve bought in the past, very disappointing”
Hello there,
I am truly sorry to hear that we have let you down on your order this time because your order was delivered.
I can assure you that is not our usual level of service at all. If you still need our assistance, please do get in touch and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with the quality of your dress. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
“A lovely dress, great style and fabric, and I love the colour. I ordered a 12, my usual size in Phase Eight, but this dress was too big, so I ordered a 10, and that is perfect. My only criticism of this dress is that when the collar is undone, which I prefer, the facing is not big enough to form proper lapels.”
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you've had a great shopping experience with us!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hello,
Thank you for taking the time to leave a review of the smart classic dress you purchased from us. We appreciate your feedback and are glad to hear that the dress hangs well and you found it to be of good quality for the price.
We're also pleased to know that our prompt delivery to the store allowed you to try on the dress and ensure the sizing was right for you. We understand the importance of being able to check the fit before taking it home.
However, we apologize for the inconvenience you experienced with a button falling off when you tried on the dress at home. We strive to provide products of the highest quality, and incidents like these are not indicative of our usual standards. We appreciate you bringing this to our attention, and we will take steps to address this issue to prevent it from happening in the future.
Kind Regards
Hi there,
Thank you for such positive feedback.
We are so glad you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
