Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
“Judging by the online picture of the Corrin Butterfly print dress for a mother of the bride outfit in Jully., I was disappointed when it arrived. I found the dress full of static and there was a slit up the front. However, I liked the colour and pattern.”
Hi,
Thank you for your positive feedback! We're delighted to hear that you find shopping with Phase Eight smooth and straightforward. We appreciate your recommendation. If you have any further questions or need assistance, feel free to reach out.
Best regards.
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our level of service.
We hope to see you shopping with us again soon.
Kindest Regards
Phase Eight Customer Care
“Very nice colour and flattering cut. Just right for a wedding.
There were a few thread faults from the neckline which is why I couldn’t make a direct exchange for the required new size. Hence the store had to order me a new dress which ended up costing me more!”
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you received great customer service on our Clarks Village outlet!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care