It's wonderful to hear that you're pleased with the timescale from order to delivery, and that you've found a gorgeous dress for the wedding in 2024! The fact that you love both the material and style speaks volumes about your choice. It sounds like you're all set for a fabulous occasion. Happy styling, and enjoy the wedding in advance! 👗🌟
Hi there,
Thank you for taking the time to leave us feedback, we're sorry you had difficulties using your birthday discount. We're pleased to hear our Customer Service Team was able to ensure you did not miss out!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
“A really stunning dress. Quite heavy but hangs beautifully. Far too long and I had to take it up from the waist so I didn’t lose the pattern from the bottom.”
“Amazing dress! Fits beautifully, may be just ok for length on me with a wedge. I’m 5’6” and it’s just covering my toes but not sweeping on the floor. Beautiful colours easy to match with hat bag and shoes for destination wedding.”
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
“This is an amazing dress, just wish you did it in petite.
Had to return for the second time as faulty.
Now out of stock, so will now have to wait for it to come back in stock and on offer.”
Hello,
Thank you for taking the time to leave us your feedback and we are delighted to hear you are satisfied with our service. We have more Petite dresses coming, please keep an eye on our website. Your compliment was passed across our department!
Thank you for shopping at Phase Eight!
Kind regards,
Phase Eight Customer Care
