“Its lovely, i bought it for my mum as a xmas present and it fits her perfectly. Sizing is slightly on the small side. The ruched middle is really flattering”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi,
Thank you for the wonderful feedback! We're delighted to hear the dress is lovely, fits perfectly, and you appreciate our efficient service. If you have any more thoughts or need assistance, don't hesitate to reach out.
Best regards,
“It would be much better to have an information for EU customers BEFORE check-out about customs issues - not only deeply hidden in the Terms and Conditions. Additionally, I ordered several items also in different sizes and it is too difficult to send them back to UK from outside UK. Now I have several pieces (dresses and blouses) which I will never wear. Plus: Customs are as high as the invoice from Phase Eight. I’m disappointed about the complications. Won‘t do it again.”
Hello, thanks so much for the feedback. I am so sorry that you were disappointed with the custo9m charge policy. I will ensure I pass this feedback on however, I am very sorry for any inconvenience caused.
Hello there,
Thank you for your generous feedback.
I am so glad you are happy with our service.
We hope to see you shopping with us again soon!
If you have any other queries, please don't hesitate to contact us.
Kind Regards,
