Thank you for your feedback, I do apologise that your gift card was not refunded these are not automatically done when the warehouse process the returns so can take slightly longer to be processed.
I do apologise that there was a delay with your refund we do ask you to allow up to 14 working days for all refunds to be processed, I am happy to see that this has now been done for you.
Hello,
Thank you for your recommendation! We're thrilled to hear that you are delighted with the dress and that it fits perfectly. Customer satisfaction is our top priority, and we're glad we could provide you with a great shopping experience. If you have any more feedback or need assistance in the future, please feel free to reach out. Happy wearing! 😊
Kind Regards
“Lovely colour and shape I could have gone a size down but did not want the hassle of exchanging. The material is very light and thin. For autumn/winter , I would have preferred a heavier weight. I am 5’ 8” and the length is perfect. It could have been altered if you are smaller. I would like this dress in other colours. Bought every colour of the Belle swing and would do the same for this style. Can we have more spring summer colours in the same style please?”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizes that we carry in store have passed this onto our technical team to review for the future.
Kind regards.
