Hi there,
Thank you for your feedback, we're so pleased to hear you 've had a great shopping experience with us!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
“It would be much better to have an information for EU customers BEFORE check-out about customs issues - not only deeply hidden in the Terms and Conditions. Additionally, I ordered several items also in different sizes and it is too difficult to send them back to UK from outside UK. Now I have several pieces (dresses and blouses) which I will never wear. Plus: Customs are as high as the invoice from Phase Eight. I’m disappointed about the complications. Won‘t do it again.”
Hello, thanks so much for the feedback. I am so sorry that you were disappointed with the custo9m charge policy. I will ensure I pass this feedback on however, I am very sorry for any inconvenience caused.
Hello there,
Thank you for your generous feedback.
I am so glad you are happy with our service.
We hope to see you shopping with us again soon!
If you have any other queries, please don't hesitate to contact us.
Kind Regards,
