“I ordered this dress it arrived with the dress a 10 top layer 18 . I wanted an 18 . Button missing and marks on the dress not what I expected for an expensive dress !”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hello there,
Thank you for your feedback.
I am glad that the delivery was seamless. I am however very sorry to hear that this is the service that you have received when returning, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,