“The dress itself was lovely, but it had a huge hole in the back. All the buttons were undone, clearly a return, and just sent out for delivery again without passing quality control. I'm very disappointed!”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
