Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garments. I am sorry to hear that the colours on your dress run, this is not our usual high quality at all. We will reach out to you via email to resolve this. I am sorry to hear that your dress was missing the belt, I hope you were able to receive a swift refund and have been able to reorder the item with the free next day delivery code you were provided with. Kind regards, Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received from our couriers, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further.
Kind regards,
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you you received your order promptly and are happy with your new purchase.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
“Don't care to give detailed feedback just because it is kind of forcing me to leave feedback. Don't you feel a shame to design this feedback this way”
Hello, thanks so much for the feedback. I am so sorry that you had a bad experience shopping with us, this is not the experience we want our customers to have. I am so sorry for any inconvenience caused, we hope you can enjoy shopping with us again soon.
Hi There,
Thank you so much for your feedback We are happy to hear that you are pleased with our services. Have a lovely rest of your day.
Kind regards,
