Hi, we're glad to hear that you generally had a first-class service and everything arrived in perfect condition. We apologize for any inconvenience caused by the courier's decision to leave the parcel behind a bin in the rain. Your feedback is important, and we'll pass it on to ensure improvements in delivery practices. If you have any further comments or questions, feel free to let us know. Thank you for your feedback! Best regards.
“As a shorter person was glad to find a bright short swing dress. Should have more in this style in other colours. Not too bold patterns and also could have been a bit better if it sits just below the knee.”
Hi there,
Thank you for your review. I am so sorry that you orders were cancelled. The stock can take a short while to update on the website to reflect the stock in our warehouse however as this can still be seen on the website, I will raise this with our IT team to investigate the stocking feed issue to avoid any more disappointment.
I hope you were able to find a suitable alternative for the wedding.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
