Hello,
I am so very sorry to hear that you received your jumpsuit in less than perfect condition. This is not our usual level of customer service at all.
Please be advised that this will be raised internally with the relevant team for training purposes.
If you need our assistance, please do call our customer care team and we will be happy to help you.
I do hope that this has not deterred you from shopping with us as we do value your custom. Thank you for taking the time out of your day to provide us with your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
“Lovely quality material and fit. Built in camisole top with sheer top and sleeves. Looks lovely on but unfortunately did not fit me ( I couldn’t do the zip up!)”
Hello Susan,
Thank you for taking the time to leave us feedback.
We are pleased that you are satisfied with our prompt delivery service.
Hope to see you soon.
Kind regards,
Phase Eight Customer Care
“CAN'T DO THIS!. ITEM NOT RECIEVED TODAY at 16A PORTLAND Road. Hove. BN3 5DJ [Basement Flat]. WHERE HAS IT BEEN DELIVERED TO?? PLEASE ADVISE URGENTLY!”
Hello
Thank you for taking the time to leave this feedback, i am sorry to hear your order was not delivered to your home address, I have now emailed you about this, as I can not see that you have contacted us in regards to this.
Kind regards