Hi there,
Thank you for taking the time to leave a review.
I'm so sorry about the high shipment costs for your order and that one of your items had a fault.
I have marked your order on our rebound returns as a free return, so you can return the faulty item without cost.
I do hope that this helps and should you require any further assistance at all please do get back in touch.
Kindest regards,
Phase Eight Customer Care
“Liked the style and the easy fit especially with the belt included but it was too tight for me although the dress fitted okay the style didn't suit me.”
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our online service and our easy returns process.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
