“Absolutely delightful dress - lovely fabric and great styling detail. Cost wise it was terrific value. Earmarked for a special occasion first outing soon but this will be a favourite “go to”.”
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a good online shopping experience.
We look forward to you shopping with us again.
Kind regards
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you've had a great first shopping experience with us!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer care
“It was so creased it was like something that had been under a mattress. The money I paid I assumed it would arrive perfect. Not so. I can’t rate the fit as I did not put it on. I was so disappointed at the phase eight dress.”
Hello,
Thank you for taking the time to leave your feedback. I am sorry to hear that your order arrived creased. This is definitely not the high-quality clothing you should expect from us. I will, of course, pass this feedback on to the relevant team.
I am truly sorry for any inconvenience this has caused.
Kind regards.
Phase Eight Customer Care