“I wish this dress was better. It has every potential to be a really flattering and stylish dress. Please review and tweek this cosette dress with improved space in the sleeves for future season! It would really suit me, tall slimming shape dress. It is super stylish. but the cut needs refining.!”
“I’ve only given 4 stars as the dress is really long and I’m tall yet it’s down to my feet so I will need to have it shortened . Great fit tho and comfortable to wear . Like other reviews the sleeves are quite tight . But overall a great dress”
Hello Helen, Thanks ever so much for taking some time out to leave us some important service feedback on your recent purchase.
I am sorry your postage fee's were not automatically refunded and for any inconvenience this may have caused you. Feedback is very important as it helps us to constantly improve and listen to our customers so we really appreciate you making use of Feefo.
We do hope next time you shop with us we can show you our usual high level of 5 star Customer Care!
Best wishes, Victoria @ Phase Eight Customer Care.
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you love your new dress and it arrived promptly!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
