Hello there, Thank you for sharing your experience with us. I’m very sorry for the delay and the frustration you’ve faced with this return. I understand how upsetting it must have been to wait so long for your refund. We will be reviewing our processes to ensure that a situation like this does not happen again.
I’m relieved to confirm that your refund has since been processed. We appreciate your patience and sincerely apologise for the inconvenience this has caused. If there is anything more we can do for you, please do not hesitate to reach out to us via email. Kindest regards,
Phase Eight customer care
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you've experienced great customer service.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our service to you. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our service to you. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
“Easy fitting dress, comfy and with elastic waist allows comfort, have another dress like this in a different colour and they fit me well, just the right length and love the long sleecves.”
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our online service and our easy returns process.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
