“Gorgeously warm and comfortable. Easy to wear for a non-dress wearer too! Neck is a little on the large size so it bulks a bit under a coat but that’s a minor niggle.”
Thank you for your feedback, I am glad to see that you were fully refunded on the 29th December, we do ask you to allow up to 14 working days for refunds to be processed, I am sorry it took longer than expected on this occasion.
Hello
Thank you for taking the time to leave this feedback, I sincerely apologize that your order did not reach you especially as it was for a funeral. I can see that this delivery had been deemed missing, this is not something that happens often, so I apologise it did on this occasion.
I will pass your feedback to the relevant departments.
We look forward to you shopping with us again.
Kind regards
